Look around. What you see is the transformation. It’s been here for a while now, affecting businesses, global order, and everyday life. Like every big move, the one we are witnessing now requires a massive change in people’s mindsets and companies’ cultures.
With employee pushback being a key barrier to digital transformation acceleration, organizations need to create robust environments where workers would have favorable conditions to welcome innovation and remain productive.
Embracing hybrid workplaces, eliminating digital friction among employees, and introducing flexible working policies don’t work in isolation. The main change underlying the success of modern organizations has to be made from the inside, and mastering digital dexterity is a pilot to this change.
The term digital dexterity was first used and explained by Gartner as employees’ desire and ability to embrace existing and emerging technologies for getting better business outcomes. It’s a cultural change that helps both organizations and employees effectively pivot digital initiatives through understanding the real value of innovation.
In almost five years since its first mention, digital dexterity has become a key objective for organizations that leverage technology and accelerate transformation by rethinking operations, roles, and workplaces.
But why can’t business leaders simply embrace innovation, adopt new technologies, and start using them right away?
And it’s the objective reality we need to deal with. Building resilience to the drawbacks and outcomes of disruptive technologies as well as finding ways to maintain high productivity levels throughout the process of transformation is the only way for companies to evolve.
Simply switching to Zoom calls and creating a shared space in a cloud repository is not enough to make your team collaborate in a new way. To really put the puzzle together, executives, managers, and stakeholders should work to reflash their mindsets and get ready for a journey of a thousand miles they will walk hand-in-hand with the workers.
Which means sooner or later companies will not only allow employees to choose the place to work from, but will need to create and maintain fair hybrid workplaces preserving diversity and equality of workers of different ages, beliefs, and occupations. This is only possible when everyone understands the value of innovation and is ready to be a part of it.
Now, after we’ve been into COVID, and witnessed the rise of virtual currencies and conversational AI, nobody seems to question the inevitability of digital initiatives. By 2022, 40% of employees reported improving their digital skills and 85% expressed a strong determination to learn even more. But do they have enough opportunities to master innovation?
With 2 out of 3 workers reporting they are learning too slowly and 64% complaining about having not enough technology assets at their workplaces, employers should come together around the creation of conceptually new digital-first environments.
So, today it’s not the employees who are missing digital transformation skills, but mostly companies that need a better move to become digitally dexterous. But what does it mean in practice?
While the aspiration for digital dexterity finds various implementations at modern workplaces, its key components remain the same for organizations of different scales and levels of digital adoption.
Grounding on the combination of a tech-empowered ecosystem and a conscious passion to implementing digital initiatives, companies become prepared for the enablement of dexterous workplaces and have significantly more chances to succeed in digital transformation.
Moving on to the ways of achieving digital dexterity at modern workspaces brings us to the concept of the digital workplace, a virtualized tech-enabled office space that provides distributed teams with tools and workflows for effective collaboration.
Let’s take a closer look at the concept.
On a high level, a digital workplace is a set of components responsible for keeping hybrid teams operational—from the infrastructure and storage to communication assets and management tools. Although there is no one-size-fits-all digital workplace transformation solution, they are all built on four essential pillars.
These are just the examples of essential functionality companies should consider implementing to become digitally dexterous. In reality, the list is far more diverse and can be tailored based on your teams’ preferences, workflows, and transformation challenges.
Building comprehensive and innovative workplaces is a proven way to achieve digital dexterity and scale. At Trinetix, we cherish innovations by developing custom business transformation solutions. If you aim to create sustainable spaces for your teams’ productivity and enable a single control board for executives and top managers—don’t postpone your success. Let’s chat about developing a workplace of the future today.