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Case Studies

Agmark: Strategy-First Shipping Industry Product Transformation

Client
Agmark
Industry
Logistics
Services Line
Experience Design

Сhallenge

Reimagine current experiences for increased productivity and cost-efficiency

Agmark, an intermodal shipping industry leader, asked us to help them with their product. The company needed to reduce the internal team’s efforts, optimize existing workflows, and upgrade the UX/UI design for their freight management system.

Solution

Using our logistics domain knowledge and deep understanding of the system users

Using our logistics domain knowledge and deep understanding of the system users, we delivered substantial improvements to the end product’s vision and created a design system for accelerated features delivery.

Trinetix acted as Agmark’s trusted experience design partner, collaborating actively with their business team on the company’s internal system for real-time freight management. The scope of our work also included advisory and best practices integration for increased process efficiency.

Our team’s logistics domain knowledge allowed us to quickly engage in the ongoing product development cycle. This included active collaboration with both the client’s team and system users to suggest optimal improvements to the end product’s vision. To reduce redundancies and accelerate features delivery, our team created a design system that standardized the product’s visual language.

Our design system, strategic recommendations, and deep involvement in the process empowered the company to simplify workflows and implement desirable system upgrades. This eventually led to increased user efficiency, request coverage, improved reaction time to changes, and lower operating costs.

Impact

Strategy-first approach combined with solid expertise in logistics

Our strategy-first approach combined with solid expertise in logistics allowed us to win the client’s trust and quickly engage in the ongoing product development cycle — delivering substantial improvements to the end product’s vision.

Trinetix close collaboration with Agmark’s team and deep understanding of the system’s end-users and workflows resulted in:

  • Product reimaged and rebuilt.
  • Reduced operating costs.
  • Improved user productivity.
  • Faster time-to-resolution.