Innovating at Scale to Enable Enterprise Product Transformation

Client
A Fortune 500 company
Service Line
Experience Design

challenge

Adopting innovation to reimagine experiences and make technology accessible to global customers

Our Fortune 500 client was harnessing the power of cutting-edge technologies to scale their pioneer product for investment fund audit.

Consisting of 18 complex modules and involving more than 7 teams collaborating worldwide to develop and support the product ecosystem, the platform represented a giant digital space that incorporated 5 phases of the audit cycle and encompassed lots of manual work with distributed data. 

Enabling a complex technology kit would simplify the work of company practitioners and reduce auditors’ time for portfolio valuation by automating audit workflows and data aggregation across multiple systems.

Considering our experience in enterprise transformation and years of successful digital partnership, the client addressed Trinetix for the development of a holistic design concept that would elevate their service offering.

To help the client achieve their goals, we focused on these key objectives:

01.
Leveraging the adoption of AI/ML and NLP through intuitive user flows
02.
Building process integrity to reduce boundaries and allow for product globalization
03.
Empowering consistent product growth with a scalable design system

solution

Creating revolutionary user experience for unprecedented product growth

The transformation required a consistent approach to product design that would allow the client to seamlessly incorporate complex audit processes, integrate multiple sub-systems, and scale the solution by leveraging innovative technology.

To ensure seamless user access to the system’s core features and innovations, we developed a system of comprehensive flows that streamlined portfolio valuation experiences and automated auditors’ work. 

  • Building a flexible sequence of process phases that automatically adjusts the investment valuation routines depending on audit goals, businesses’ size, and geo (the US and Europe).
  • Leveraging smart data uploading & import processes to enable sharing of multiple PDF files using a simple drag-and-drop action.
  • Establishing a transparent data processing flow that allows the extraction of dispersed data and immediate detection of any anomalies.
  • Creating a single view of aggregated data using intelligent matching to help auditors achieve data consistency and get reconciliation results in a few clicks.

As the product was part of a huge brand ecosystem and involved multiple integrations, we needed to ensure consistency at all stages of user interactions with the platform

  • Developing intuitive user flows that would allow the client to fit the product into the brand’s audit ecosystem.
  • Building process integrity through the standardization of all design patterns and unification of data visualizations & UX copy.
  • Providing clear navigation to enable seamless cloud-enabled integrations with dedicated systems and third-party services that made up the solution.

a strategic end-to-end approach to experience design for continuous product scaling

A rich brand-compliant UI/UX kit developed by Trinetix elevated product experiences and allowed for its rapid expansion.

Flexible layouts helped the client grow the system's functionality.

A set of reusable design components sped up further innovation adoption.

A unified design system and simple user flows created consistent world-class user experiences.

impact

Operationalizing intelligent process transformation at scale with a top-notch design concept

Being deeply involved in the clients’ digital agenda, we prioritized addressing transformation challenges and helped the company achieve a number of impactful outcomes:

  • Reduced complexity of investment portfolio valuation processes
  • Facilitated enterprise-scale adoption of cloud services and cutting-edge technology 
  • Enabled the next level of decision-making with smart data visualization 
  • Unlocked new revenue streams by globalizing services provision
  • Created a unique market proposition by building an integral fund audit product
The scale of innovation was recognized with a series of globally-claimed awards, and the company continues partnering with Trinetix to enable consistent product growth.

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